Viewpoint on “Computer glitch caused delays at U.S. airports”

What I think about the news is that they are not terrorisms.

http://www.upi.com/Top_News/US/2015/10/14/Computer-glitch-caused-delays-at-US-airports/3081444871534/

To put it simply, passengers flying were delayed across different U.S. airports including JFK airport on October. According to this article, a glitch of customs computers led to outrages at several U.S. airports, causing traveler lines and problems. The glitch affected computers used to screen for terror suspects. More than 400 flights were reported to have been delayed because of the incident.

This raised fears that the system had been hacked. However, the department of Homeland Security stated that there was no evidence for this. What truly caused the glitch has not yet been identified.

So, did the airport management handle the glitch well? I think that the answer is no. Actually, the airport management couldn’t handle the glitch well.

There is the criticism, “People wondered why the staff did not do manual checks instead of stopping operations”. But I guess that labor-intensive method has its limits since there isn’t always excess manpower in every company. I guess that half manual checks cause second accident. However, it goes without saying that the training for the employees might be needed to deal with every unpredictable contingency.

However, not only the airport management but also other business managements depend on computer systems and can’t take perfect measures in preparation for all those kinds of incidents. I think that the best way to be done is developing an alternative computer system which can work at the same time. But it is very expensive and it will be reflected in airfare or airport fee. Maybe, computer system like this is supposed to have an alternative system. This time around, at least, they might not have such a system to screen terror suspect.

While all the world has been working on strengthening security systems against terrorism lately, Japan’s organization related must check security systems including computer systems. And also, in case that a glitch occurs suddenly, authorities should prepare multiple measures to be taken , regardless of whether they are owned by publicly or privately.